Our Workplace Investigative Interviewing Strategies seminar takes the learning objectives of our world-famous Level I training and applies them to the needs of the modern workplace so you can protect your greatest asset: your people.
Build a solid employee relations team by bringing the WZ Workplace Investigative Interviewing Strategies program into your organization for an in-house training customized to your unique values and investigative needs.
Every WZ seminar is taught by a Certified Forensic Interviewer who is still active in the investigative interviewing field and puts what they teach into practice. Find out more about our distinguished roster of amazing instructors.
Workplace Investigative Interviewing Strategies for HR/ER Professionals
A powerful, interactive, HRCI and SHRM Pre-Approved two-day workshopThe greatest asset of any organization is its people. And whether your department is called human resources. employee relations, talent management, or ethics, YOU will be given the responsibility of maintaining that asset. With that responsibility comes many difficult conversations. You are entrusted to handle the most personal and sensitive of cases, often including bullying, discrimination, sexual harassment, fraud, and other integrity issues with little to no evidence.
Gathering information in these circumstances comes down to your skills as an investigator and an interviewer, and that information will be used to make decisions that will forever impact peoples’ careers and possibly even their lives.
The Workplace Investigative Interview Strategies seminar is a specially-designed version of our famous Level I Investigative Interviewing Methods course that focuses on the hardest cases that you will face as a human resources professional. When you attend the WIIS seminar, you come out with not just one strategy, but an entire toolkit of conversational tools that you can use in any workplace interaction.
Topics include
- Choosing the Best Interview Strategy
- Investigating Employee Complaints
- Building Rapport and Maintaining Empathy
- Effective Fact-Gathering
Level II Practical Application Workshop
An opportunity to apply knowledge, skills, and abilities acquired to real-world practical problemsThe Level II – WZ Practical Application Workshop is designed to provide those who have completed any version of our Level 1 Investigative Interviewing Training Programs with the opportunity to hone their skills in a risk-free, collaborative environment. It is comprised of a single, complex continuing case scenario.
Working in small groups, participants will work through a complicated and realistic misconduct complaint from a fictitious business operation, based on an actual case and company.
Learning outcomes include
- Developing an Interview Strategy
- Building and Maintaining Rapport
- Structuring an Empathy Statement
- Conducting a Participatory Interview
- Practicing the WZ Interview Method
- Assessing and Presenting FIndings
Effective Leadership: Evaluating Interviewers
A two-day intensive program designed to assist and empower team leadersThis program is designed for senior-level team members who oversee investigations conducted within their division.
In this comprehensive training, we’ll equip leaders with the necessary strategies to ensure your interview team has a clear understanding of investigative interview techniques. Learn how to set and maintain interview standards, provide effective coaching, and present evaluations without damaging morale.
This program is designed to meet the specific needs of your organization and includes the opportunity to record training exercises for your team’s benefit.
Our seminar arms you with a full toolset of interview approaches, all employing a non-confrontational approach. These different strategies minimize the emotional pressure of a confrontational interview, therefore reducing resistance by the subject. The flexibility of these approaches allows investigators to gain reliable information in a shorter period of time.
Research has shown that one of the best ways to learn is to do. Our philosophy for retention is three-pronged: teach, watch, execute. We build enough time into this training program to ensure we cover strategies in detail, demonstrate them through real case videos conducted by WZ investigators, and then guide attendees in the practice and application of those techniques.
A full toolkit for HR/ER success, starting with multiple disciplined, copyrighted, morally and ethically appropriate investigative interview strategies. But that's just the start, we also focus on topics such as how to prepare and plan for your investigation, the importance of empathy statements, how to maintain rapport using the ORBIT model, as well as proper question development, structure and timing!
None of our open registration workshops are limited to certain participants, in fact, we always encourage cross-training between departments! These methods are universal in their effectiveness. These skills will translate into coaching, mentoring, onboarding interviews, integrity conversations, pure negotiation, and (for your own entertainment) at home with your teenagers.
The FlexPlan allows you to transfer your paid registration(s) to another in-person or virtual training course of your choice, completely free of charge. FlexPlan was created to provide you with alternative options should an in-person training program be canceled due to COVID-19 or other related government action. If you cannot attend, delegate substitutions are permitted at any time up to and including the first day of the seminar.
I have been in HR for awhile and I was just going through the motions.
I walked out of that class and fel empowered to really take charge of my HR craft again!
