Ready to become an HR Superstar? Then get the tools that get the TRUTH.
The greatest asset of any organization is its people. And whether your department is called human resources. employee relations, talent management, people operations, or happiness engineering, YOU will be given the responsibility of maintaining that asset. With that responsibility comes many difficult conversations. You are entrusted to handle the most personal and sensitive of cases, often including bullying, discrimination, sexual harassment, fraud, and other integrity issues with little to no evidence. Gathering information in these circumstances comes down to your skills as an investigator and an interviewer, and that information will be used to make decisions that will forever impact peoples’ careers and possibly even their lives.
Workplace Investigative Interviewing Strategies for HR/ER Professionals is a powerful, interactive, HRCI and SHRM Pre-Approved two-day workshop open to ALL professionals who conduct inquiries into hostile work environment issues such as bullying, workplace discrimination, sexual harassment, and many other integrity issues. This training program is supported by videos of actual cases conducted by WZ investigators.
WZ seminars teach a series of techniques, anchored by the Non-Confrontational Method to integrate strategic preparation, behavior recognition, and structured questions that can be successfully adapted and applied to any type of investigation.
COURSE TOPICS INCLUDE
- Preparing for Any Investigation
- Choosing the Best Interview Strategy
- Evaluating Physical & Verbal Behavior THE RIGHT WAY
- Investigating Employee Complaints
- Reducing Resistance and Understanding the Cause of Denials
- Building Rapport and Maintaining Empathy
- Effective Fact Gathering
- Avoiding False Confessions and Confirmation Bias
- Interviewing Victims, Witnesses, and Subjects
When people are depending on you, you need truthful information that you can depend on. That’s why the world’s most successful organizations keep coming back to Wicklander-Zulawski.
WZ is an internationally recognized training firm renowned across the world as the Industry Standard for non-confrontational investigative interview training. For forty years, the WZ certificate has served as a badge of honor and the key to greater career opportunities for interviewers in all fields.
The Workplace Investigative Interview Strategies seminar is a specially-designed version of our famous Level I Investigative Interviewing Methods course that focuses on the hardest cases that you will face as a human resources professional. When you attend the WIIS seminar, you come out with not just one strategy, but an entire toolkit of conversational tools that you can use in any workplace interaction.
And if you are managing an HR team, stocking your department with #WZTrained investigators will create an unbeatable team that the rest of your organization will envy.
For the interviewer, attending the WIIS seminar is an investment in your future. You will receive the skills you need to be a more effective interviewer, a more perceptive investigator, and the go-to person in your organization for solving personnel problems. You will be taking the first step towards furthering your career in the HR field while also gaining skills that will be applicable to countless other roles. And most importantly, you will be able to better serve the employees who rely on you.
For the manager or director, sending your team to the WIIS seminar is an investment in protecting your organization. The non-confrontational methods used by WZ-trained interviewers are more likely to bring amicable resolutions to disputes, which leads to increased morale among employees. In cases of theft or fraud, the WZ methodology often leads to greater returns and uncovers previously unknown structural or policy exploits so they can be fixed to avoid future losses.
None of our open registration workshops are limited to certain participants, in fact, we always encourage cross-training between departments! These methods are universal in their effectiveness. These skills will translate into coaching, mentoring, onboarding interviews, integrity conversations, pure negotiation, and (for your own entertainment) at home with your teenagers.
The WZ method employs a non-confrontational approach to interrogation which uses a number of different strategies which minimize the emotional pressure of a confrontational interrogation, therefore reducing resistance by the subject. The flexibility of these approaches allows investigators to gain reliable information in a shorter period of time.
Research has shown that one of the best ways to learn is to do. Our philosophy for retention is three-pronged: teach, watch, execute. We build enough time into this training program to ensure we cover strategies in detail, demonstrate them through real case videos conducted by WZ investigators, and then guide attendees in the practice and application of those techniques.
Not necessarily. The concept of universal body language indicating deception is, unfortunately, a bit of an old wive’s tale. Guilt, anxiety, shame, fear of disbelief could all be triggers for the same behavior. What you will learn is how to recognize changes to a subject’s baseline behavior that may indicate sources of tension, and the best ways to explore those topics and determine their importance.
The FlexPlan allows you to transfer your paid registration(s) to another in-person or virtual training course of your choice, completely free of charge. FlexPlan was created to provide you with alternative options should an in-person training program be canceled due to COVID-19 or other related government action. If you cannot attend, delegate substitutions are permitted at any time up to and including the first day of the seminar.
