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Return to Training ScheduleWebinar: The Process and Benefits of Building Rapport
| Host: | Wicklander-Zulawski |
| Location: | Online |
| Dates: | September 16, 2024 - September 16, 2024 |
| Times: | 02:00 PM - 03:00 PM CST |
| Fee: | $139.00 |
Rapport is recognized as one of the most critical variables to ensuring a successful interview. But what exactly does it mean and how does it translate into the interview experience? In this webinar, we will walk through the conventional definition of rapport, explain its direct connection to the interview and discuss ways to strategically leverage its impact to ensure a non-confrontational, truthful interaction between the subject and the interviewer.
Amanda Weaver, CFI, PHR
Amanda Weaver, CFI, PHR, brings over 18 years of private sector experience to the seminars she conducts for Wicklander-Zulawski & Associates, Inc. (WZ). She brings a diverse retail background, including specialty, luxury, big box, and distribution/fulfillment center segments. Amanda is well-versed in all areas of investigations, loss mitigation, inventory management, and strategic planning.
After studying Political Science at Northern Illinois University, Amanda started her career with Nordstrom in Chicago. Working for various retailers throughout her career, such as Ann Taylor, Border’s Bookstores, LBrands- Victoria’s Secret, Dick’s Sporting Goods, and Kohl’s, Amanda quickly advanced to regional level leadership and has supported markets nationwide. Amanda has personally conducted hundreds of interviews and interrogations over the course of her career and has taught the subject in various settings.
Amanda’s craving for interview and interrogation techniques, engagement, and inspiring others isn’t out of general curiosity. She has a keen ability to establish trust and affinity with others which have successfully contributed to her tenure in the industry.
Amanda currently resides in South Florida with her husband Michael and their two daughters, Ella and Gianna.
Amanda is a Certified Forensic Interviewer. To qualify for this distinction, a person must pass a standardized examination, which covers a series of topics regarding the interviewing and interrogation process. The CFI demonstrates an understanding of legal aspects of interviewing and proficiency in interview preparation, behavioral analysis, accusatory and non-accusatory interviewing, documentation, and presentation of findings. The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer’s knowledge of those standards.
Host: Wicklander-Zulawski
Location: WZ Virtual Training Zoom Video Conferencing, Virtual Virtual Get Directions
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