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WZ Articles

Interview Strategies, Professional Development
August 30, 2019|by Dave Thompson CFIWhen You Know Better, You Do Better
Who knows better? The practitioner who has executed a skillset in real-life scenarios, experienced the nuances of their trade and battled through them; or the academic who has scientifically tested their theories and submitted themselves to scrutiny by peers and colleagues as to the accuracy of their empirical studies? The...
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False Confessions
August 6, 2019|by Tony Paixão, CFI, CFEIt’s Up To You: Keys to Preventing False Confessions
The one thing that is painfully true, regardless of the level of bias that may be infused into the films or brought on from the viewers, is false confessions DO HAPPEN.
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Interview Strategies
July 9, 2019|by Chris Norris CFIA Tale With Many Tails
Communication can be a difficult road to navigate. Whether you see it as a one-way lane or a motorway filled with two-way traffic, there are certainly times when the message can easily get lost in translation.
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Bias, Interview Strategies
June 18, 2019|by Dave Thompson CFIQuestion Yourself: Ten Biases You Probably Have
Biases are rampant in all industries, but not many have the disastrous impact that those in the criminal justice or employee relations field may experience.  The destruction of morale, wrongful termination or conviction, and the potential of continued wrongdoing by the guilty party can all result from a biased investigation...
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Welcome!
May 22, 2019|by Shane Sturman CFI CPPWhat If? Three Interview Traps You Can Be Prepared For
As a presenter, we continually wait in anticipation for the inevitable “what ifs” from the seminar attendees. Sometimes it feels as if the “what ifs” can go on forever. However, these investigators are doing exactly what all of us should be doing before, during and after an investigation, asking ourselves...
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Interview Strategies, Professional Development
May 2, 2019|by Tony Paixão, CFI, CFEA Tale of Two Bartenders: How to Build Rapport Like It’s Your Job
This is a tale of two bartenders. My wife and I were visiting the suburb of a city that shall remain nameless (rhymes with Schmicago) and decided we wanted to check out the local bar scene. Before we ventured into the great unknown after what felt like hours of thumbing...
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Interview Methods, Interview Strategies
March 27, 2019|by Bryan Barlow, CFIWhen “Just The Facts” Doesn’t Work
Interviewing traumatized individuals is difficult. We can't just ask our questions and expect to get an easily understood narrative.
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Executive Education, Professional Development, Workplace Investigations
February 26, 2019|by Brett Ward CFIA Legend in One’s Own Mind
How do you prove your skillsets in any art form? How do you take the knowledge someone gives you and prove an ROI to those who provided the opportunity?
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Interview Methods
February 7, 2019|by Derek James HaukComing in Cold: A First-Timer’s Account of WZ Training
In a room of loss prevention associates, human resource managers, and their counterparts, some of whom were new to their positions, some of whom were experienced interviewers already, I was a true blank slate. If I could be turned into an interviewer, just about anyone could.
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Behavior Interpretation, Interview Methods, Interview Strategies, Workplace Investigations
December 12, 2018|by Dave Thompson CFIQ&A Webinar “Isn’t it Obvious? The Truth in ‘He Said, She Said’ Investigations”
In our recent training session, “Isn’t in Obvious? The Truth in ‘He Said, She Said’ Investigations” hosted by our friends at HRCI – we discussed the importance of the investigative interview in identifying the truth. With a few thousand HR Professionals attending our session, we didn’t get the chance to...
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