Wicklander - Zulawski and Associates, Inc.

The trusted leader in training for over 25 years.

Interviewing for Title 7 Infractions

The non-confrontational approach (The WZ Method) was created and developed by WZ in 1982 with proven results of obtaining the truth without confrontation. Using a structured approach to interviewing techniques provides both the new or experienced Human Resources professional a means to increase their effectiveness in this crucial area of their job responsibilities.

Background:
Since 1982, Wicklander-Zulawski & Associates, Inc. (WZ) has been the industry standard for training
interviewing techniques to hundreds of HR executives from organizations such as: Bed Bath & Beyond, Polo Ralph Lauren, HMS Host International, Wal-Mart and Macy's. Our speakers are
all Certified Forensic Interviewers (CFI®) and bring over 125 years of interviewing expertise to the
industry. WZ open registration seminars and advanced workshops are held year round throughout the
United States, Canada and the United Kingdom.

Instructor:
Brett L. Ward, CFI, & Vice President of Client Relations, is a renowned speaker for WZ who has led
over 600 seminars on Interview & Interrogation Techniques for private, law enforcement and government
entities. Mr. Ward, also a consultant for WZ has conducted hundreds of investigations throughout the
United States for both the public and private sectors. Since employed with WZ, Mr. Ward has presented at
several national organizations' annual meetings including the National Retail Federation (NRF), American
Society of Industrial Security (ASIS), Eye For Retail – Europe, and numerous Labor and Employment HR
Conferences.

What you’ll learn:

  • Legal Aspects of Interviewing
  • Investigation of Hostile Work Environment Complaints
  • Interpretation of Physical & Verbal Behavior
  • Reducing Resistance (Rationalizations)
  • Interviewing the Complainant, Witnesses & Alleged Offender
  • Causes of Deception During an Interview
  • Non Accusatory Behavioral Interviewing Techniques (The Selective Interview)
  • Handling Verbal & Physical Denials

Pricing and schedule:
2-day seminar/1 instructor: $495.00 per attendee
Save 10% per registration for 5 or more attendees.
Use this coupon code at checkout: 5ORMORE

Cancellation Policy: A full refund will be issued for cancellations received up to five days before the seminar.  If a cancellation is received within five days of the seminar, a credit will be issued which is good for attendance at another seminar within the following 6 months.

Group discount Policy:  Group discounts apply to registrations for one or more seminars; however, registrations for multiple classes must be placed at one time in order to receive the discount.

 
 
  
End Date
    
 
Location
  
Register
Here
 

Nov-11-2010

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Nov-12-2010

     

Chicago,

  

IL

  

TBA

  

Wicklander-Zulawski and Associates, Inc. | 4932 Main St., Downers Grove, IL 60515 | (800) 222-7789 fax (630) 852-7081 email- info@w-z.com

© 2009 Wicklander-Zulawski & Associates, Inc.
All material associated with the "Wicklander-Zulawski Non-Confrontational Interview & Interrogation Method" is, unless otherwise stated, the property of Wicklander-Zulawski & Associates, Inc. All rights reserved. Copyright and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in part, in any manner, for reasons other than personal use, is strictly prohibited without prior written permission of the copyright holder.